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Privacy Policy

Soco Moves LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us via web forms, calls, emails, or SMS messages.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address

  • Service Details: Move locations, job size, requested services, job notes

  • Device & Usage Data: IP address, browser type, device information, visit times, pages visited

  • Communication Data: Form submissions, email content, call logs, and SMS messages

  • Cookies & Tracking Data: Used for analytics, user experience, and website performance

2. How We Use Your Information

We may use the information we collect to:

  • Schedule and provide moving, junk removal, and labor services

  • Respond to inquiries and service requests

  • Send service updates, confirmations, estimates, invoices, and job reminders

  • Communicate via SMS, email, and phone regarding services or scheduling

  • Improve our website, customer experience, and service offerings

  • Comply with legal requirements

3. Who We Share Your Information With

We do not sell or rent your personal information.

We may share your information with:

  • Trusted third-party vendors that help us operate our business (e.g., payment processors, CRM tools). These vendors are bound by confidentiality and only access data needed for their services.

  • Government agencies or law enforcement, if required to comply with applicable laws.

SMS consent is not shared with third parties or affiliates.

4. SMS Terms of Service

By opting into SMS via our website, phone call, or any other communication, you agree to receive SMS messages from Soco Moves LLC for:

  • Appointment confirmations and reminders

  • Job updates and scheduling information

  • Service-related customer support

  • Important notices or business communications

Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For help, reply HELP or visit our website: https://www.socomoves.com

See our full Privacy Policy at: https://www.socomoves.com/privacy-policy
See our Terms of Service at: https://www.socomoves.com/terms

5. Your Rights and Choices

You have the right to:

  • Opt out of marketing messages by replying “STOP” to any SMS or by clicking unsubscribe on marketing emails

  • Request access, correction, or deletion of your personal data

  • Manage or disable cookies through your browser settings

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is 100% secure. Use of our website and services is at your own risk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted at:
https://www.socomoves.com/privacy-policy

We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Soco Moves LLC
📧 Email: ssoucoup@socomoves.com
📞 Phone: 619-786-6776
🌐 Website: https://www.socomoves.com

SoCo Moves logo - San Diego's trusted moving and junk removal service.
2305 Historic Decatur Rd Suite #100
San Diego, CA
(619) 786 - 6776
ssoucoup@socomoves.com
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The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Soco Moves is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

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