1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address
Service Details: Move locations, job size, requested services, job notes
Device & Usage Data: IP address, browser type, device information, visit times, pages visited
Communication Data: Form submissions, email content, call logs, and SMS messages
Cookies & Tracking Data: Used for analytics, user experience, and website performance
2. How We Use Your Information
We may use the information we collect to:
Schedule and provide moving, junk removal, and labor services
Respond to inquiries and service requests
Send service updates, confirmations, estimates, invoices, and job reminders
Communicate via SMS, email, and phone regarding services or scheduling
Improve our website, customer experience, and service offerings
Comply with legal requirements
3. Who We Share Your Information With
We do not sell or rent your personal information.
We may share your information with:
Trusted third-party vendors that help us operate our business (e.g., payment processors, CRM tools). These vendors are bound by confidentiality and only access data needed for their services.
Government agencies or law enforcement, if required to comply with applicable laws.
SMS consent is not shared with third parties or affiliates.
4. SMS Terms of Service
By opting into SMS via our website, phone call, or any other communication, you agree to receive SMS messages from Soco Moves LLC for:
Appointment confirmations and reminders
Job updates and scheduling information
Service-related customer support
Important notices or business communications
Message frequency may vary. Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For help, reply HELP or visit our website: https://www.socomoves.com
See our full Privacy Policy at: https://www.socomoves.com/privacy-policy
5. Your Rights and Choices
You have the right to:
Opt out of marketing messages by replying “STOP” to any SMS or by clicking unsubscribe on marketing emails
Request access, correction, or deletion of your personal data
Manage or disable cookies through your browser settings
Website analytics and your choices
We use Google Analytics to understand website visits and clicks on our estimate buttons. Analytics loads only after an approximate IP-country check identifies a U.S. connection, and stays off if that check fails, returns an unknown location or identifies another country. IP-based location can be inaccurate, including when a VPN or proxy is used.
The country check uses a diagnostic endpoint on this website served by our existing CDN provider, Cloudflare. We use only its country result for this decision and do not save the diagnostic response or send its IP address or country result to Google Analytics. When analytics runs, Google may use cookies and browser, device and activity information, and derive approximate location from the connection.
Our analytics setup does not intentionally send form entries, names, email addresses or phone numbers. We supply page URLs without query strings or fragments, referrer origins without paths, and only a limited set of campaign source and medium labels. Google Signals and advertising personalization are disabled in this setup.
You can turn off analytics through the Analytics opt-out link in the footer. We honor saved opt-outs and supported Global Privacy Control or Do Not Track signals. An opt-out is stored on this browser for 180 days when browser storage is available; clearing storage or changing browsers may remove it. Opting out does not prevent you from using the site or requesting an estimate.
Estimate-button clicks indicate interest, not completed estimate requests or bookings on MoveitPro. Location checks, opt-outs and browser protections mean analytics does not count every visitor.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is 100% secure. Use of our website and services is at your own risk.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted at:
https://www.socomoves.com/privacy-policy
We encourage you to review this page regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Soco Moves LLC
📧 Email: ssoucoup@socomoves.com
📞 Phone: 619-786-6776
🌐 Website: https://www.socomoves.com